Shipping policy
Shipping Policy
Domestic Shipping
ROZA Wellness currently ships within the United States only.
We do not offer international shipping at this time.
Order Processing
All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification when your order has shipped along with tracking information.
During periods of high order volume, shipments may experience slight delays. If there will be a significant delay in the shipment of your order, we will contact you via email.
Shipping Rates
Shipping rates are calculated at checkout based on your location and the shipping method selected.
From time to time, we may offer free shipping promotions, which will be clearly indicated on our website.
Shipping Times
Estimated delivery times within the United States typically range from:
2–5 business days
Delivery times are estimates and may vary depending on your location, carrier delays, or peak shipping periods.
Lost or Stolen Packages
ROZA Wellness is not responsible for lost or stolen packages once they have been marked as delivered by the shipping carrier.
If your package is marked delivered but you cannot locate it, we recommend:
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Checking with neighbors or household members
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Contacting the shipping carrier
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Checking around your delivery location
If you still need assistance, please contact us at contact@rozawellness.com and we will do our best to help.
Incorrect Shipping Addresses
Please ensure your shipping address is correct at checkout.
ROZA Wellness is not responsible for orders shipped to incorrectly entered addresses. If you notice an error in your shipping address, please contact us immediately at contact@rozawellness.com.
Questions
If you have any questions about shipping, please contact us at: